After suavely dropping my cell phone in the toilet on Wednesday, I went to the cell phone store to get a replacement. The old one wasn't breathing and damn if I would be giving it mouth-to-mouth! Actually, I'm not all that upset because 1) it lived a long time, even after being dropped on the pavement multiple times; and 2) I wanted a slider phone with a full keyboard anyway. Of course it wasn't official upgrade time so I took it in the rear price-wise. But hey - this is my work phone (and I can write it off)!
In other tech news, I finally gave in and went to C*mcast (a.k.a. RetardedRipoffMutherfuckers) to get a DVR for our bedroom. I am tired of fighting Punkin for storage space on that thing. For some reason, Wizards of Hannah Montana takes up 3 times the room as House. So I got the thing home, wrestled with the cables for a while and got it all set up. I anti-climaxed as I turned it on and got the "blue screen of death." After calling "tech support" (a.k.a. the back room in an Indian deli), the "customer service representative" told me that a "technician" would be coming to my house today between 2-5pm (a.k.a. never, you stupid ass! Sit at home and wait for us! HAHAHAHAHAHA!).
It is 7:36 and nary a "technician" has been found. The "customer service representative" that I spoke to this time said that the service call was "cancelled because the customer was not home." Huh? I must have dreamed that Shane and I made sure that one of us was home all afternoon. So, our next imaginary appointment is Monday between 2-5. Makes me rethink if we really need cable...for a minute.
6 comments:
Technology is like some men. .Can't live with 'em. . can't shoot 'em!
You are cracking me up!
LOLOLOLOL!!!! Don't you just love service calls? *read that with dripping sarcasm*
Nice to see Comcast has not improved since my days of dealing with them. I was so happy when the MLB package moved to DirecTV and gave me an excuse to change providers. DirecTV's support has been amazing - only in that they actually have support.
Comcast/TimeWarner sucks.
You could have live-blogged while waiting for your Comcast technician. It makes for excellent drama and entertainment.
Enough can not be said about how much Comcast service sucks.
However, last time I dealt with Comcast service, they sent a contractor from a different company. The contractor was on-time and highly competent.
Eric G.
We've had the same craptastic service with Br!ght House. Our cable and internet have had problems since we moved in to our house 5 years ago. We've been through multiple DVRs and high speed modems, techinicians that never show, and an idiot who claimed our internet problems were due to a loose cable, jiggled the connector, and left. We so can't wait for FiOS to be available.
D!recTV was no better. We'd lose reception any time there was a bad thunderstorm...which is nearly every afternoon in the summer.
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